Location: Remote
About Us
We are a growing legal services company operating across the United States. We use modern cloud-based tools to manage client communications and internal operations. We are looking for a reliable technical specialist to support and maintain our core systems on an ongoing basis.
Key Systems
- Bitrix24 (CRM, pipelines, automations, integrations)
RingCentral (cloud telephony, users, call flows, analytics)
Clio (legal practice management, user access, integrations)
Responsibilities
Administer and support Bitrix24 (CRM setup, workflows, automations, user management)
Manage RingCentral telephony (users, extensions, call routing, queues, IVR)
Support Clio (user access, permissions, basic configuration)
Ensure proper integrations between CRM, telephony, and Clio
Troubleshoot technical issues and support a remote team
Manage access control, backups, and basic security measures
Document system configurations and processes
Coordinate with SaaS providers when needed
Requirements
Hands-on experience with Bitrix24
Experience with RingCentral
Knowledge of Clio
Understanding of SaaS systems, user access management, and basic integrations
Fluent English
Ability to work during U.S. business hours
Nice to Have
Experience with Zapier / Make / API integrations